Refund and Returns Policy – Louis’s services

Overview

At Louis’s Services, we are committed to delivering premium digital products that meet the highest standards of quality and functionality.
Due to the nature of digital goods, all sales are final, and no returns or refunds will be issued once a product has been delivered or accessed.

Eligibility for Refunds

Refunds will only be considered in the following exceptional cases:

Technical Defects: If the product is proven to be defective or non-functional and our support team is unable to resolve the issue within a reasonable timeframe.
Incorrect Delivery: If you receive a product different from the one you ordered.

Non-Refundable Cases

Change of mind after purchase.
Lack of technical knowledge required to use the product.
Incompatibility with third-party software or systems not specified in the product description.
Failure to access the product due to issues unrelated to Louis’s Services (e.g., poor internet connection, user device limitations).

Requesting a Refund

To request a refund, please contact our support team within 7 days of purchase.
Provide the following information:

Your full name
Order number
Detailed description of the issue
Relevant screenshots or documentation, if applicable

Our team will assess your case promptly and inform you of the decision within 5 business days.

Resolution

If your refund request is approved, the amount will be credited back to your original payment method within 7–10 business days, depending on your payment provider.

Changes to This Policy